Why Buy From Trainer Legacy?

At Trainer Legacy, we specialise in high-value, collectible Pokémon cards — and we know that spending hundreds (or thousands) of pounds online requires complete trust. Here's exactly how we protect you at every step.

✅ Card Authenticity

Every card sold by Trainer Legacy is 100% authentic. We source exclusively from:

• Sealed, official Pokémon product — booster boxes, elite trainer boxes, and sets from authorised distributors
• Trusted private collectors and reputable resellers — each card is manually inspected before listing
• Graded slabs — all PSA, BGS, CGC, and ACE graded cards are sold as received from the grading company, with the grade and certification number listed on the product

We do not sell reprints, fakes, or altered cards. If you ever have concerns about a card's authenticity after purchase, contact us immediately — we'll make it right.

📦 Safe & Secure Dispatch

We treat every order as if we're sending our own collection. Our dispatch process includes:

• Penny sleeve + top loader or card saver for raw singles
• Rigid, padded mailers or box packaging to prevent any flex or bend in transit
• Graded slabs are bubble-wrapped and boxed with foam padding for maximum protection
• Tracked & insured shipping on all orders — you'll receive a tracking number as soon as your order is dispatched
• Discreet packaging — no external branding that indicates high-value contents

All orders are dispatched within 1–2 business days. You'll receive a dispatch confirmation email with your tracking details.

🔍 Condition Accuracy & Grading Standards

We apply strict, consistent grading to all raw (ungraded) cards. Our condition descriptions:

• Near Mint (NM) — Card shows no visible wear. Corners are sharp, surface is clean with no scratches or print lines. Suitable for grading.
• Lightly Played (LP) — Very minor edge or corner wear visible under close inspection. Still presents extremely well.
• Moderately Played (MP) — Noticeable wear on edges/corners or minor surface marks. Clearly described in the listing.
• Heavily Played (HP) — Significant wear. All flaws are photographed and disclosed in the listing.

All high-value singles include multiple high-resolution photos. If you'd like additional photos or a condition video before purchasing, simply contact us — we're happy to help.

↩️ Returns & Refund Policy

We want you to be completely satisfied with your purchase. Our policy:

• Returns accepted within 14 days of delivery for items that are not as described
• If a card arrives damaged in transit or differs significantly from its listed condition, we will offer a full refund or replacement
• Cards must be returned in the same condition as received, in the original packaging where possible
• Return postage is covered by Trainer Legacy for items that are not as described
• Graded cards: if the slab is undamaged on arrival and the grade matches the listing, returns are not accepted for change of mind — please review listings carefully and contact us with any questions before purchasing

To initiate a return, please contact us within 14 days of receiving your order with your order number and photos of the issue.

💬 Get In Touch

Have a question before you buy? We're passionate collectors ourselves and love talking cards. Reach out via our Contact page — we typically respond within a few hours during business hours.

Trainer Legacy — Authentic. Protected. Trusted.